Stakeholders

Frequent and long-lasting dialogue

Corticeira Amorim believes in the vital role played by its stakeholders to ensure sustainable management of its activities, define strategic priorities and improve the Group's performance.

For this reason, it maintains a frequent and long-lasting dialogue with all stakeholders, encouraging their regular participation through questionnaires and interviews, in order to identify their key concerns and expectations regarding the most relevant matters that need to be monitored and communicated.

All persons or entities that have or may have an influence, dependence and / or responsibility for the Group are identified as Corticeira Amorim’s stakeholders.

On the basis of this selection criterion, eight main groups of stakeholders have been identified:

Shareholders and Investors
Customers
Employees
Media
Suppliers
NGO and Community
Partners and Civil Society
Official and Governmental Entities

In view of its commitment to stakeholders, the company seeks to act in an ethical and responsible manner:

  • Promoting customer satisfaction and loyalty through the development of differentiating and competitive products and services;
  • Ensuring value creation for shareholders over the medium and long term, through responsible competitiveness;
  • Preserving a relationship of trust with stakeholders, in particular suppliers, customers and society in general.

Engaging with stakeholders

Since 2009, Corticeira Amorim has defined a process of listening and engaging with stakeholders. The most recent consultation process extended to stakeholders took place in 2018, with a review of the materiality and strategy matrix having been carried out in 2021. Currently, Corticeira Amorim has identified 17 relevant topics:

  • Transparency and Communication
  • Promotion of Montado, Biodiversity and Associated Ecosystem Services
  • Emissions management
  • Economic Performance
  • Customer Satisfaction
  • Environmental Impact of the Product
  • Research, Development and Innovation
  • Energy Efficiency and Climate Change
  • Health and safety at Work
  • Circular Economy
  • Product Responsibility and Quality
  • Impact on Local Community
  • Ethics and Anti-Corruption
  • Sustainable Supplier Management
  • Materials Management
  • Customer Privacy
  • Compliance

Other subjects of Governance

Please note, your browser is out of date.
For a good browsing experience we recommend using the latest version of Chrome, Firefox, Safari, Opera or Internet Explorer.